When we launched our airline (exactly seven years ago on Friday!), we introduced something pretty special to our cabins – a “food button”.
Yes that’s right – a button that allows you to order your favorite snacks and meals, straight to your seat in sky.
We were the first airline in the US to offer this unique, on-demand service and it remains really popular among our guests today. But have you ever wondered how it works?
The answer is ‘through a very handy device’, which interacts with our Red® in-flight entertainment system, letting our InFlight Teammates know when you feel like a snack. And starting today, we’re rolling out shiny new models for our InFlight Teammates to use across our fleet.
The Nexus 7 tablet from Google will replace our existing tablets, providing a thinner, lighter and faster solution and a state-of-the-art 7-inch touch screen. Our InFlight Teammates took the devices for a 30-day test run and shared great feedback, allowing them to deliver an even more efficient service to our guests.
And the best part – the tablets will give us a great foundation for the future, with the ability to constantly enhance the software and make the service even more personalized for our guests…so watch this space!
We expect the rollout of the new tablets to be complete as early as next week and in the meantime, we’re coming up with a special name for the new tablets. Slick Rick, Tiny Tim…what do you think we should call our clever new devices?
August 15, 2014 Update: The votes are in….after weeks of voting we are excited to unveil the official name for our new devices ‘CrewPad!’ The name was created and chosen by our InFlight Teammates! Keep an eye out for CrewPad on your next Virgin America flight!